# Cases
Case objects, statuses, and review states for Klarefi intake workflows
Source: https://www.klarefi.com/docs/reference/cases

## Case Object

A case represents one intake packet moving from submission to review. It keeps
the applicant session, documents, extracted facts, follow-up history, review
state, and integration metadata together.

## Common Fields

- `case_id`: Klarefi case identifier
- `case_type_id`: Case type used to evaluate the intake
- `workflow_id` and `workflow_version`: Workflow declaration used by the case
- `operating_mode`: `system_of_intelligence` or `system_of_action`
- `runtime_status`: `processing`, `intake_in_progress`, `gate_ready`,
  `gate_evaluating`, `ready_for_review`, or `complete`
- `workspace.facts`: Extracted facts with resolution status and cited evidence
- `workspace.documents`: Documents associated with the case
- `workspace.operational_summary`: Blockers, ownership, and the primary action
- `workspace.summary`: Fact and document counts
- `updated_at`: Projection update time

## Status Guidance

Use `runtime_status` for workflow orchestration. Use the queue projection for
operator queues and `workspace.facts[].status` for item-level resolution state.